Refund and Returns Policy

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Exchange & Return Policy

At Future Momentum LLC, we are committed to providing high-quality products and ensuring customer satisfaction. While we do not offer refunds, we are happy to assist with exchanges under the terms outlined below.

  1. Eligibility for Exchanges
  • Exchanges are accepted within 7 days of delivery, provided the item is in its original condition, unused, and in its original packaging.
  • Proof of purchase (receipt or invoice) is required for all exchanges.
  1. Non-Exchangeable Items

The following items are not eligible for exchange:

  • Custom or special orders.
  • Perishable goods or consumables.
  • Items damaged due to misuse, negligence, or improper handling.
  1. Exchange Process
  2. Contact our support team via email or phone to initiate an exchange.
  3. Provide details of the item and the reason for the exchange.
  4. Our team will guide you through the exchange process, including arranging pick-up or providing the address for drop-off.
  5. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of delivery. We will arrange for a replacement or exchange at no additional cost.

  1. Shipping Costs for Exchanges
  • Customers are responsible for any shipping costs associated with exchanges unless the exchange is due to a defective or incorrect item.
  1. No Refund Policy

Please note that Future Momentum LLC does not provide refunds under any circumstances. We encourage customers to carefully review their orders before completing a purchase.

  1. Contact Us

If you have any questions or need assistance with an exchange, please reach out to our support team:

  • Email: support@futuremomentum.com
  • Phone: +968-97397360
  • Hours: 9 AM – 6 PM, Saturday to Thursday

We appreciate your understanding and thank you for choosing Future Momentum LLC for your needs.